One esthetician, one treatment room
Esthetician software that knows a facial from a brow wax
A facial is an hour of your room. A brow wax is fifteen minutes of it. Put the wax in the middle and you have not lost fifteen minutes, you have lost the hour and the client who booked it. Chairwarden never offers that time to the wax.
Free to try, up to 15 bookings/month · calendar protection included on every plan
Strict mode offers the wax the time after the facial. Relaxed mode, with your quick threshold at 15, lets it use the processing minutes instead. Above the threshold, nothing gets in.
The fifteen minutes nobody can sell
It is never the wax that is the problem. It is what the hour around it becomes.
A regular asks for a brow wax at 3:15. You are mid-facial, so the booking link answers, and 3:15 is free as far as it can tell.
Your 3 o’clock facial now has a hole in it: 3:00 to 3:15, and 3:30 to 4:00. Neither half is worth the room, and the second client is already on the bed.
You either turn a regular away or give up the hour you had booked and paid for. Neither should be a decision you make at 3 PM.
Mark the hour, and the short treatments go around it
A facial, a peel or a dermaplaning session gets its Protect switch. After that, a wax or a lash tint is only shown the times that do not break it.
A 15-minute wax is never offered a time inside the facial, whatever your quick threshold says. It sees the room before the facial and after it.
What the screen on the left is showing: a treatment at or under your quick threshold may sit inside the protected block, on the assumption it fits the time you are waiting on a mask or a peel.
Taking the booking yourself is never blocked, and it is saved as an override, so you can see later that you did it on purpose. The fiddly cases (closing time, the Google Calendar block) each get a line in the questions below.
Treatments are laid on a 15-minute grid inside your room’s hours, and a treatment that would run past your finish time is not offered near the end of the day.
Events from your Google Calendar block online booking in both modes, so a supplier run or a school pickup is never bookable.
Booking someone in yourself always works, whatever the rule says, and it is marked as an override so you can see what you did on purpose.
An empty room costs more than an empty chair
An hour of your room, your products and your hands, and nobody at the door. A deposit is the only part of that hour you get to keep.
Your percentage, your call
One number for the room, anywhere from 10 percent to the whole treatment up front: 10, 20, 25, 30, 50, 75 or 100.
Only where it matters
A facial, a peel or a lash set can ask for one; a brow wax or a lip wax can book without. One switch per treatment.
It lands in your account
A direct charge on your own Stripe, and the payment screen says so to the client. Chairwarden adds nothing on top. Stripe charges its own standard rate.
An unpaid booking lets go of the room
You decide how long it holds the slot without paying: 12, 24, 48 or 72 hours, or never. When that runs out the time goes back on your booking page and the client is told by email.
Where the deposit stops: the money and the decision are both yours. Chairwarden does not write a cancellation policy for you and does not decide who gets a refund. In a treatment room that conversation is yours to have, exactly as it is today.
The rest of the room’s admin
A booking link for your Instagram bio, and a public page your clients use without an account.
A reminder before the visit, on the channel the client picks when they book. Email works on every plan; texts are 500 a month on the paid one, and every text carries a STOP line.
Two-way Google Calendar sync, so consultations, personal appointments and treatments sit on one screen.
The client cards you keep in a notebook or in another app come across from a CSV or an export, and you see the list before anything is written to your account.
Monthly stats: what you took, how full the month was, and what sat inside the protected treatments.
The app on your iPhone, and the same account in any browser in the room.
This is not spa software
If you are shopping for a system with intake forms, treatment series, retail and a front desk, this is the wrong product and the page should say so before you sign up.
No staff logins, no rotas and no shared front desk. Two therapists in one spa means two accounts.
No forms, no consent records, no patch-test fields and no before-and-after photos. Booking details are a name, a phone number and an email.
No prepaid course of six facials, no memberships and no gift cards. Each visit is booked, depositted and paid on its own.
No product inventory, no retail sales and no card terminal. Deposits are taken online before the appointment.
It will not find you clients and it takes no percentage of the ones you have.
Calendar protection, your booking link, reminders, deposits into your own Stripe, client import, Google Calendar sync and stats.
And one thing worth being straight about: Chairwarden was built for one person booking appointments, not for skin care specifically. Nothing in it is esthetician-only. A treatment is a name, a length and a price you type in yourself, and there is no industry expertise behind it that we do not have.
One price for the room
$29 a month, or $23 a month billed annually, with calendar protection included on the free tier as well.
Starter
$0
no credit card, enough bookings to prove the protection works
- Up to 15 bookings/month
- Calendar protection, Strict & Relaxed modes
- Public booking link, your own URL
- Email reminders
- Deposit & no-show protection via Stripe
- Google Calendar sync
No credit card needed to start.
Get startedIndividual
$29/mo
or $23/mo billed annually
Everything in Starter, plus:
- Unlimited bookings
- SMS + email reminders (500 SMS/mo included)
- Import wizard: bring your client list from Vagaro, Square & more
- Full stats dashboard: revenue, utilization, top services
Cancel anytime from your dashboard.
Get startedFree is 15 bookings a month with no card, which is enough to put your real treatments in and watch a wax get refused a slot in the middle of a facial.
Questions from a treatment room
No, and on this page that is worth saying plainly. There are no forms, no patch-test records, no photo gallery and no notes box on a booking: a treatment is a name, a length and a price. Your intake paperwork and your before-and-after photos stay in whatever you use for them now, and this keeps the diary.
No. There are no packages, no prepaid series, no memberships and no gift cards. Every appointment is booked and paid as its own visit, and a deposit belongs to that one visit. If selling a course of treatments is central to how you work, this is not the tool for it yet.
In Strict mode, no: the wax is offered the times after the facial instead. In Relaxed mode, if your quick threshold is set to 15 or 20, a wax that short may sit inside the facial, on the assumption it fits the processing time while the mask or the peel is working. Anything above the threshold still cannot.
Yes. The deposit switch is per treatment and the percentage is one number for the whole account, from 10 to 100 percent. You also choose how long an unpaid deposit may hold the slot: never, or 12, 24, 48 or 72 hours.
No. One person per account, so one calendar, one client list and one booking link. Two therapists means two accounts, and neither sees the other's clients. There are no staff logins, no rotas and no shared front desk.
No app and no account: they book on your link in a browser, pick a treatment and a time, and choose whether they want the reminder by email, by text or both. There is also no walk-in queue or waiting list, so a client who turns up between appointments is your call at the room.
Weighing this against another system? Each written comparison names its source and the date it was checked.
Keep the hour, not just the quarter of it
Put your treatments in with their real lengths, protect the long ones, and let the short ones have the time around them.
Start freeNo card required. Cancel from your dashboard, not by email.